Help Center

Thanks to our network of artists we promise to ship your order 2-3 weeks after processing your order. Remember that when you place your order it enters a processing time where:


1) We make the purchase of your pair and wait for it to arrive at our workshop

2) We do the measurement and sketching for the design

3) We Personalize it: paint, airbrush, accessories or swarovskis whatever is needed to complete your design!*In case of a special customization (a design from scratch) we add an extra step, the elaboration of your digital design.

This is a handmade process and the time depends on the complexity of the design.

We apply water and stain repellant spray before we deliver to all our sneakers. You can easily wash them using a damp cloth to clean dirt and stains. We recommend using SPF water and scratch repellant spray for longer life!

- For Led/Electronic customs remove the battery holder along with any electrical component and then clean the sneakers.

If you didn't like any of the designs in the catalog, you have several ideas in mind and you still haven't landed them, a Special Custom is for you!

In these cases you can share with us all your instructions, inspirations, reference images, etc. And we will be inspired by that and create a design for you.

We will send you this design, and once approved we will start painting it! Click here to Design your pair

We accept all major payment methods, including credit cards, debit cards, UPI, and net banking. We accept Domestic Payment via Razopay and PayU Payment gateways along with International Payment through PayPal and all major Credit Cards

(If you do not have one or have any problems with these methods, please contact us via Instagram or our web chat to provide you with more payment options)

Yes, We do ship worldwide.

The parcel services we use are BlueDart, DTDC, Delhivery, DHL, FedEx etc

No, we use specialized, high-durability paints and a protective sealant to ensure that your design remains vibrant and resistant to peeling or cracking. Proper care will extend the life of your sneakers.

At Knickgasm, we take pride in our custom hand-painted sneakers, which are made to order according to each customer's specific size and design preferences. Due to the custom nature of our products, we have a strict no return/refund and exchange policy.Once an order has been placed, it cannot be cancelled or returned. We are happy to make adjustments or corrections to an order within 24 hours of purchase, so please contact us immediately atinfo@knickgasm.com.Since few models need to be sourced as per specific size there might be some delays due to unavailability of that specific model in that case either customer can opt for some other model or wait for the size to be available back in stock. If you need to make any changes. Thank you for choosing Knickgasm.

You can always contact us for any return question atinfo@knickgasm.com.

At Knickgasm every order is checked at every stage and finally before shipping every pair is thouroughly examined by the team Still if there are any Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective with a video proof, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. For defective product assistance contact us ainfo@knickgasm.com.